Rio Spot Homes C026

ANDRE

| 12 set 2021

Pessoal descomplicado e muito atencioso.

Pessoal descomplicado e muito atencioso.

Rogerio

| 31 ago 2021

Foi minha primeira estadia, foi tudo ótimo, exatamente como combinado. Atendimento atencioso nota 10

Localização, Conservação do Imóvel e Atendimento

Ashley

| 22 ago 2021

A special thank you to Yuri for your kind and generous spirit!

My partner and I stayed in a quaint, pop art-styled apartment just blocks from Ipanema Beach. We were so pleasantly surprised when we arrived because the apartment featured a very large sliding window that framed a pristine view of Christ the Redeemer. The moment we landed in Rio, I received a WhatsApp correspondence from Rio Homes, welcoming us to Brazil and with specific directions for how to check in- in English! I've traveled to 45 countries, and it is quite rare to have a representative from a booking agency reach out to you via WhatsApp in your home language. Thank you, Rio Spot Homes, for accommodating our language needs. The shining star of this entire experience was our check in/out attendant, Yuri. From the moment Yuri reached out over WhatsApp to the moment we left Brazil to return to the USA, he treated us with such genuine kindness and joy. Yuri greeted us upon our arrival in full Covid precaution and ensured that we became well acquainted with the features of the apartment, the door guards, and gave so many recommendations about the surrounding area. Throughout our stay, there were a few times we reached out to Yuri with logistical questions regarding Covid and city travel, as we had no other connections in the city to consult. Yuri went above and beyond his call of duty, explaining to us that Uber was the way to go, how to get to see the things we wanted to see, and most importantly, he took time out of his busy schedule to find us a clinic to get our PCR tests required to fly home. Yuri truly made our trip so much more delightful than we ever could have imagined, and it was so refreshing and reassuring to have such a kind and articulate person there to bookend our trip. I've managed classrooms and staffs of many sizes for the last 15 years of my career, and trust me, when you find a gem who values the impact they make in the lives of other people through the work they do in your company, you keep them, nurture them, and help them grow with you and for in their own right. Rio Spot Homes, Yuri is a precious gem. You're lucky to have him, and we were lucky to encounter him through your service!

Absolutely nothing.